How to Appeal Amazon Product Safety Removals or Suspensions

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How to Appeal Amazon Product Safety Removals or Suspensions

Amazon can remove products for compliance reasons for various reasons. In many cases, Amazon is acting correctly. However, there are situations in which product removals or suspensions for compliance reasons can be successfully appealed.

In this guide, we explain why Amazon suspend products, and how sellers can appeal product removals and suspensions to have their products reinstated.

Note: This guide is focused on product removal appeals in the United States, the European Union, and the United Kingdom. That said, the methods explained can likely be applied to other markets as well.

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Amazon Product Compliance Requirements in the United Kingdom

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Amazon Product Safety Requirements in the United Kingdom

Planning to sell on Amazon in the UK? In this guide, we explain what you must know about UKCA marking, CE marking, GPSR 2005, REACH and other compliance requirements for Amazon sellers shipping to the United Kingdom.

You will also learn how Amazon seller requirements can differ between Great Britain (England, Scotland, and Wales) and Northern Ireland.
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Amazon Product Compliance Requirements in the United States

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Amazon Product Compliance Requirements in the United States

Businesses selling products on Amazon in the United States must ensure compliance with various regulations and standards. In this guide, we explain what you must know about Amazon compliance requirements concerning US federal and US state regulations.

You will also learn why voluntary UL and ASTM standards are also mandatory for certain products sold on Amazon in the US.
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Amazon Product Compliance Requirements in the European Union

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Amazon Product Compliance Requirements in the European Union

Amazon sellers shipping within or to the European Union must generally comply with EU product regulations, directives, and standards. This guide explains what Amazon sellers can do to comply, and which requirements are of particular importance when selling in the EU.

It is also noteworthy that recent EU legislation mandates that Amazon and other marketplaces actively monitor the compliance status of products sold by third-party sellers. Some would even argue that Amazon is more effective at enforcing EU product compliance requirements than the national authorities themselves.

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How to Avoid Amazon Product Safety Recalls

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How to Avoid Amazon Product Safety Recalls

Amazon acts on recall orders from the authorities in the countries and markets where it operates. Further, Amazon can also take action when it identifies unsafe products, sometimes resulting in recall orders.

This guide explains how Amazon manages product safety recalls and what you can do to both comply with these and reduce the risk of product recalls on Amazon in the first place.
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Declaration of Conformity (DoC) Requirements in the EU: A Complete Guide

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Creating a Declaration of Conformity is mandatory when manufacturing toys, electronics, machinery, PPE, medical devices, and many other products for the EU market. This guide addresses many of the most common questions about Declaration of Conformity requirements in the European Union.
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GPSR Requirements for Amazon Sellers – A Practical Guide

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GPSR Requirements for Amazon sellers

Starting in 2024, we have been flooded with questions from Amazon sellers struggling to understand what they must do to meet the requirements under the General Product Safety Regulation (GPSR). In this guide, we explain how and why Amazon verifies GPSR compliance, and what you can do to avoid costly product removals. This guide is relevant both to Amazon sellers based inside the EU, as well as those in other countries.
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Amazon Chemical and Heavy Metal Restrictions: An Overview

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Amazon sets chemical and heavy metal restrictions regarding products sold on its platform. This guide is divided into two parts. The first part focuses on Amazon’s Restricted Substances Lists, which primarily concern Amazon’s restrictions for its private label brands.

The second part focuses on substances that Amazon restricts in several categories of products for all sellers, as well as regulations that include substance restrictions. You must also comply with those restrictions if you want to sell your product on Amazon.
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List of Restricted Products on Amazon: An Essential Guide

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Cosmetics

Certain products are subject to restrictions on Amazon. In many cases, Amazon only reflects the regulatory requirements, in the sense that certain products must comply with mandatory standards of substance restrictions. However, some products are subject to standards that are otherwise voluntary, or outright banned – due to Amazon policy.

In this guide, we only focus on products that Amazon either prohibits or restricts for sale on its US marketplace.

Methodology: We used the list of products listed on the Amazon Seller Central page titled “Restricted products” as the reference point. We have expanded on requirements that this page does not cover in detail. Notice that we do not cover all restricted products in this guide.

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Amazon Beauty Products and Cosmetics Requirements For Sellers: An Overview

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Cosmetics and skincare products

Selling cosmetic and beauty products on Amazon requires that you ensure compliance with applicable compliance requirements. These cover chemicals and heavy metals, ingredients, labeling, testing, documentation, and claims.

Notice that this guide only covers requirements relevant to selling cosmetic and beauty products on Amazon in the United States.

If you intend to sell cosmetic products in the EU or UK, then you need to ensure compliance with the regulations in these jurisdictions instead. However, this guide can still be helpful for understanding what Amazon requires from cosmetics sellers, regardless of which marketplace you sell through.

Methodology: We used information from Amazon US Seller Central guidance pages. We also link to some of these pages throughout this guide.
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